FAQs
What is the Timbers Reciprocity Program (TRP)?
TRP is a simple online exchange system that allows Timbers Collection Owners the ability to trade weeks at their home property for time at other destinations in the Timbers Collection.
How does TRP work?
Trades can be made on the website www.collectionmembers.com by following three easy steps. First, Owners go through a short registration. After registering, they then deposit their planned weeks at their home resort into the TRP Trade Pool. Finally, they search for and withdraw comparable weeks at other resorts. For step-by-step instructions, please view the User Guide.
Which Timbers Collection properties are a part of TRP?
All properties in the Timbers Collection are a part of TRP upon completion of construction.
What costs are associated with TRP?
There is no fee for depositing weeks into the TRP Trade Pool. However, when a week is withdrawn, the Owner will be charged a $250 facilitation fee. The payment can be made online via credit card at the time of the trade, or over the phone with a TRP Representative. Owners who withdraw weeks that they deposited will still be billed the facilitation fee.
In addition to the $250 facilitation fee, Owners will be responsible for all incidentals, charges and housekeeping fees at the resorts they visit.
How are trade weeks categorized?
Weeks are categorized by three levels: Prime, Choice and Select. The classification of all weeks is determined by property representatives based on the season, use and other unique attributes of each destination.
Prime weeks are considered the most valuable weeks of the year, frequently around holidays or at other times of peak use. An Owner with Prime weeks may trade for available weeks in any category.
Choice weeks are all remaining weeks of the year excluding Prime and Select weeks. The bulk of tradable weeks are Choice. Choice weeks can be traded for other Choice weeks or Select weeks, but cannot be traded for Prime weeks.
Select weeks are off-season weeks. They may only be traded for other Select weeks.
Is there a limit to the number of weeks that can be traded?
Only planned weeks can be traded. Owners with multiple interests are eligible to trade the planned weeks for each interest. Whole Owners are limited to trading four weeks per year, per property.
Are there other limits on trades?
Owners can only deposit Planned and Fixed weeks, not Float, Space Available or Short Notice weeks. Weeks must be deposited 90 days prior to the first arrival day of the week.
Can partial weeks be deposited or withdrawn?
No. Only full, 7-day weeks can be deposited to and withdrawn from the TRP Trade Pool.
Who can use weeks that have been withdrawn?
You and your family, your Mother, Father and children.
Is there a time restriction for trades?
Once a week has been deposited into the TRP Trade Pool, credits given in exchange have a life span of two years. Please note that travel does not have to be completed within that two-year window, but rather just apply the credit by withdrawing any available TRP week, including those that are after the expiration date.
Is any personal information shared with other TRP Members on the website or those who stay at my home property?
No personal information will be shared with other users.