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  • TRP - User Guide
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co_userguide

User Guide

The vision behind the Timbers Reciprocity Program (TRP) is one of simplicity and ease of use. In fact, our motto is Simplicity in Reciprocity. Through the transparent, user-friendly website, Owners are able to trade time at their home resort for time at other properties within the Timbers Collection. Each destination within the collection is considered equal in luxury, service and amenities.

Trades are arranged by following the quick and easy steps below.

Step 1 - Register for TRP

  1. Go to www.collectionmembers.com
  2. Click the "New Registration" link at the top of the page.
  3. Complete the application, read Terms & Agreements, and submit.
  4. An email is sent with a temporary password.


Step 2 - Deposit a Week

  1. Log on to the TRP account.
  2. Click "Deposit a Week" in the “Member Info” box on the left side of your screen.
  3. Select the property that is owned and click continue.
  4. From the "Reservation Week" dropdown menu, select the Planned Week for deposit.
  5. From the "Residence Type" dropdown menu, select what type of residence for deposit.
  6. In exchange for this deposit a credit is applied to the TRP account with-in 48 hours.


Step 3 - Withdraw a Week

  1. Log on to the TRP account.
  2. Select "Search Availability" in the Member Info box on the left side of the screen. Here available weeks can be seen or the search results can be narrowed by property name, arrival month, week classification or bedrooms.
  3. To select the week for reservation, click “Withdraw” in the Actions column.
  4. On a secure page the credit to be used for redemption is selected, the $250 facilitation fee is paid by credit card and the reservation is confirmed.
  5. Once complete, a confirmation email is sent and the Concierge makes contact for pre-arrival arrangements.