The Sebastian – Vail
America's Family Favorite

Hotels & Resorts Testimonials

Hotels & Resorts TestimonialS

I have never stayed at a nicer place. Every staff person I met, from the room service delivery people, maintenance, restaurants, to the spa greeted me with smiles and made me feel at home. I cannot say enough for how I felt like family and was treated like royalty... If I could afford to purchase real estate from you I would do it in an instant.


My wife and I have travelled enough to know that, even at the best hotels, it is rare to find an establishment that maintains exceptional customer service throughout the staff like we found at The Sebastian...


Our experience was the best we have had. My skis and boots were bone dry every day, even just hours after I wore them. We had some great ski days. I believe that your staff had as much to do with it as Mother Nature and Vail Mountain. All of them added a level of comfort, convenience, and assistance that I have never experienced.


We have traveled all over the world and your hotel was by far the best. Someone is doing something right. Everyone had a helping hand in making us feel welcome. Thank you for a fantastic experience!

Kate and Martin Hill
Hotel Guest

I travel a fair amount, both for work and for pleasure, and this stay was one that will set the bar high for all hotels in the future. Everything was absolutely fantastic – great location, the resort is beautiful and most of all, your staff could not have been more helpful.  We will definitely be back in the future.

Peter J. Checki
AVP Senior Financial Analyst Segment Strategy Finance, Bank of America

Our stay with you was magnificent! It was the perfect haven to call ‘home’ as we ventured out during the day to wineries throughout Tuscany. Thank you all for your individual assistance with directions, dinner reservations at Tosca and Bar Visconti and especially help with organizing our amazing truffle hunt. It was the highlight of our three week trip to Italy and France....the truffles that were found were used in other dinners after we left Casole, as we traveled on. Such a luxury!


We have also stayed at Esperanza several times. The quality of your staff well exceeds all of our expectations. The stay was one of the best we have ever had...thank you!

The Murphy Family